I AM Books seeks passionate, friendly, reliable, self-motivated Booksellers for relaunch of its renowned Italian American bookstore and cultural hub in the heart of Boston’s historic North End neighborhood.

Overview: Booksellers provide positive customer service experiences, handle a variety of questions and sales, keep the store’s sections and merchandising looking good, assist in receiving and shipping needs, as well as other clerical and small project related activities. Part-time & Full-time opportunities available!

If interested, please send Resume and Cover Letter to info@iambooksboston.com.

Role & Responsibilities

  • Perform and provide Customer Service, such as 
    • Assisting customers in with questions and in finding books
    • Answering questions and taking orders over the phone and by email
    • Maintaining a professional and positive attitude in all situations and times
  • Oversee the Front Desk and Sales duties, such as
    • Learning and maintaining proficiency with the POS systems
    • Processing cash and credit card sales with accuracy 
    • Making calls for special orders and subscriptions
    • Assisting and handling offsite event sales
  • Assist in Receiving & Shipping responsibilities, such as
    • Lifting and unpacking incoming cartons of books and gifts 
    • Being able to lift up to 40lbs required
    • Checking incoming delivery manifests with accuracy
    • Packaging and preparing outgoing book shipments
  • Perform Clerical and other projects, such as
    • Assisting in opening and closing the store
    • Cleaning and straightening the store, sections, front desk
    • Preparing cash deposits and daily sales reports
    • Performing basic data entry
    • Making bank deposits and post office errands

Qualifications & Benefits

  • Skills & Experience Desired:  
    • Prior experience in restaurants or retail preferred.
    • Weekday afternoons and Weekends availability are required.
    • Experience as a bookseller a plus.
    • Must be reliable, organized, patient, self-motivated, and able to handle a face-paced environment.
    • Comfort or experience with Square and Microsoft Office suite a plus.
  • Direct Supervisor: Store Manager.
  • Schedule: Hours negotiable but will include weekends.
  • Pay: Commensurate with experience.

If interested, please send Resume and Cover Letter to info@iambooksboston.com.

I AM Books is an independent bookstore serving as a cultural hub for everyone interested in diving into the rich world of Italian and Italian American literature, history, research, art and more. Labeled as an “Italian American cultural hub,” I AM Books was located at 189 North Street, Boston, Mass., from 2015 to 2020. In late 2020, due to the Covid-19 pandemic, I AM Books switched its operations to online-only. It is planning to re-open in the North End in the fall 2021. I AM Books sells primarily fiction and non-fiction by Italian and Italian American authors, books in Italian, as well as cookbooks and books on travel, history, sports, Italian American studies and titles by local authors. The store also features a children’s section, with books, learning material, games and toys.